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13 April 2023
Dignity of a patient with bowel care needs compromised after Betsi Cadwaladr University Health Board fails to deliver appropriate medical and nursing care
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4 April 2023
Today, we publish our Strategic Plan 2023-2026: A new chapter
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24 March 2023
New guidance: our approach to complaints relating to Nosocomial COVID-19
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17 February 2023
Councillor Paul Rogers of Brymbo Community Council and Wrexham County Borough Council
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3 February 2023
We issue a Special Report after Brecon Beacons National Park Authority fails to comply with the office’s recommendations.
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20 January 2023
Death of patient in care of Cardiff and Vale University Health Board after “significant service failure”
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