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News

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16 January 2023 We appoint four new members to our governance roles
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9 January 2023 We invite views on proposed investigation into the use of needs assessments and complaints processes by unpaid carers
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13 December 2022 Our response to consultation ‘The Duty of Candour’
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6 December 2022 We publish Welsh Health Board and Trusts complaints data for the first time
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Four books stacked on top one another
30 November 2022 We publish our fourth Equality and Human Rights Casebook
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Gavel and books on a table
11 November 2022 Some changes to our Code of Conduct complaints process and guidance
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0300 790 0203 Our phone line is open 10am-12:30pm and 1:30pm-4pm Monday – Friday

ask@ombudsman.wales
Public Services Ombudsman for Wales
1 Ffordd yr Hen Gae, Pencoed
CF35 5LJ

You can write to us in Welsh and we will reply in Welsh.
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